Our Support Team

Our Technical Support Team has been with us since the very beginning. When the agency was founded 29 years ago, we decided that it was important for our clients to have access to a team they could rely on for fast responses to any technical issues or challenges they may face.

Since then, our Technical Support Team has been on hand to support our Website clients with any technical, email, and hosting questions they may have. This means that when you choose us as your Website Company you are not only receiving fantastic Website Services but also gaining access to a professional team who are on hand to guide you whenever you need them.

Many companies do not have a Support Team or must outsource their Technical Support from other cities or from outside of the UK. This can often lead to miscommunication and long waiting times as you wait for companies with no prior knowledge of your circumstances to get up to speed on your issues.

Visit main support site

support
About SiteWizard in Maidstone

We do not outsource our Technical Support. Our Team is based in our Maidstone office alongside the other departments within the company. This allows us to provide you with a quick and seamless service as we can communicate and share information under the same roof, meaning you receive fast results from a team with a broad knowledge and understanding of your company and its needs.

As well as being extremely efficient, our Technical Support Team is incredibly knowledgeable with over 25 years combined experience in the industry. They have worked successfully on thousands of projects with hundreds of clients across the years and are well-known for their professional and friendly approach.

We have also made getting in touch very simple. Our Team is available to contact via telephone, email, and live chat. You will never be faced with automated messaging and long virtual queues, instead, you will be contacting a real person who wants to help resolve your issues.

If you would like to learn more about our Website and Support Services, please fill in your details or call us on 01622 200 045 or email enquiries@sitewizard.co.uk